Xserial Estates
Asset & Facility Management

Asset & Facility Management

Leasing, collections, maintenance and reporting for income-producing assets.

For owners who want the income without the phone calls. We market and let vacant space, vet tenants, collect and chase rent, run planned and reactive maintenance, and report monthly with the numbers reconciled. Where an asset is underperforming, we say so and propose what to do about it.

What you receive

  • Letting and tenant vetting
  • Rent collection and arrears management
  • Planned and reactive maintenance
  • Service charge budgeting and reconciliation
  • Monthly owner reporting pack

How it runs

  1. 1

    Onboard

    Condition survey, document audit, tenancy schedule rebuild and a 12-month operating budget.

  2. 2

    Stabilise

    Fill vacancy, regularise leases, clear arrears and fix the maintenance backlog.

  3. 3

    Operate

    Day-to-day management against the budget, with a named manager and a published escalation path.

  4. 4

    Report

    A monthly pack: occupancy, collections, arrears ageing, maintenance spend and a short recommendation list.

Questions we get

What is the minimum portfolio size?

A single asset is fine if it is above roughly 500 m² of lettable area or eight residential units; below that the fee rarely makes sense for the owner.

Who holds the rent?

Collections go into a client account in your name. We are signatories for operating costs only, against the approved budget.